Food and Beverage Services
Overview: Skills Foundation
Participants in this course will be introduced to facilitating a safe environment in their own area of work. Course material will enable participants to recognize and prevent potential hazards and to effectively prepare service areas. Participants will be equipped to use, at a basic level, all equipment and utensils. National and local regulations and working practices are included in all practical competencies, including health and safety, food and beverage services and personal presentation in the service area.
Overview: Skills Proficiency
Programme participants will be able to maintain safe working conditions and adopt safe procedures for themselves and others. The programme will equip delegates with the skills to organise and efficiently carry out food and beverages services, ultimately raising the service standards of the establishment. Effective interaction with customers during the provision of services is covered. The use of national and local regulations is included in all practical competencies.