Claims Technician

Company

MMI Holdings

Date

10 Apr 2018

Reference Number

2206538

Salary

Undisclosed cost to company

Description

KEY PURPOSE OF THIS JOB
Be responsible for the assessment of recoverability of claims in terms of the policy and all administration of marine insurance claims (cargo and hull). You will be expected to have a good knowledge of marine insurance, shipping documentation, Incoterms, be familiar with the various types of transportation of cargo (ship, rail, air, road etc.) and the risks associated therewith. The ability to validate claims against the policy including checking for any potential fraudulent activity. A sound geographical knowledge would be beneficial.

POSITION IN THE ORGANISATION
2ND LINE MANAGER (5TH LEVEL)
1ST LINE MANAGER Head: Operations
(4TH LEVEL)
Claims Technician
THIS POSITION
SUBORDINATE (1ST LEVEL)
SUBORDINATE None
(2ND LEVEL)

POSITION DESCRIPTION:
MAIN OUTPUTS AND RESPONSIBILITIES FOR THIS POSITION -

- Acknowledge claims within the time frame defined by our SLA's
- Request relevant information and documentation
- Appointment of Surveyor (if required)
- Validate recoverability of claims in terms of the policy
- Make recommendations to Management and comment on claims
- Adjust claim calculation in terms of the policy
- Manage claims diary
- Manage claim recoveries
- Prepare claims stats for Management meetings
- Understand and be able to apply Vat Rules in respect of claims
- Understand and be able to apply policy excess/deductible
- Understand and decipher contractual obligations and responsibilities in respect of various parties relative to a claim
- Handle all claims matters from start to finish

- JOB EVALUATION CRITERIA:
A) KNOWLEDGE AND SKILLS
FORMAL EDUCATION

- Minimum, Grade 12
- Law Degree

TECHNICAL/
LEGAL CERTIFICATION & EXPERIENCE

- FAIS Compliant and appropriate RE certification
- Preferably a minimum of five (5) years' experience in marine claims in insurance or shipping industry
- Insurance Related qualification
- Be conversant in Microsoft Office, Word and Excel. Training will be provided for in house custom claims system.

COMPETENCIES

- A sound marine insurance knowledge
- The ability to perform and deliver under pressure
- Good communication and negotiation skills
- Be able to handle confrontation in a professional manner
- Attention to detail
- Well organised (including good time management)
- Collaborative
- Self-motivated and results orientated

Should you not hear from us within 2 weeks of application please note that your application has been unsuccessful.

Contract Type:

Permanent, Permanent/Contract

Sector:

Finance

Region:

Centurion
Gauteng
South Africa